Evidence shows the FBI paid Geek Squad employees for their “services.” Documents released to the Electronic Frontier Foundation (EFF) from a (FOIA) lawsuit show the FBI was paying Best Buy Geek Squad employees as informants for more than a decade.
The FBI has been using Geek Squad employees to flag illegal material when people pay Best Buy to repair their computers. The Geek Squad’s central repair facility in Kentucky has been violating people’s rights by secretly spying on them and handing over information found on their computers to the FBI.
EFF filed the FOIA request to better understanding the connection between the FBI and Best Buy’s Geek Squad. The search of people’s computers by Geek Squad is a clear violation of people’s rights because they are warrantless searches at the request of the FBI.
Best Buy says they have a moral obligation to give their findings to the FBI and that their employees do not actively seek out illegal material, but the evidence suggests the Geek Squad employees would likely have been required by their employers to search for the information.